Thank you for your interest in our airport arrival transport service for Edith Cowan College students. Please respond with the correct documents and information requested at the latest Two (2) days prior to your arrival date.
Visit the International Arrival Hub when you get to campus
Once you arrive in Perth and make your way to campus, drop into the International Arrival Hub located inside the Student Hub. It’s the best first stop to get settled at ECC.
You’ll find welcome packs, help with enrolment, and friendly current students who can answer your questions and point you in the right direction. Come and see us as soon as you can so we can help you start your ECC journey with confidence.
Documents Needed
- OFFICIAL ECC CONFIRMATION OF ENROLMENT or ECC LETTER OF ACCEPTANCE (Mandatory): This MUST be the Official Document from Edith Cowan College with the ECC Logo on it.
- FLIGHT ITINERARY (Mandatory): Must be full flight details from either the Airline or Travel Agent itinerary only.
- CONFIRMATION OF ACCOMMODATION AT ECC STUDENT VILLAGE: Must be a copy of your Contract, Tenancy Agreement (Mandatory). Note: This is not mandatory for Private Accommodation however we still require full address details of your Destination.
- VOLUME OF LUGGAGE: Please provide all details including Number of Bags or Suitcases, Size and Weight in Kgs you will arrive with.
- MOBILE / CELL NUMBER: Please include your full number with area code and ensure you keep your mobile turned on when you land. This number will be provided to your driver in case there is a need to contact you at the airport.
Once the documents are submitted, your booking will either be confirmed or additional information may be requested. Please make sure to Submit the documents in a readable format in order to avoid delays in your booking.
This is a Free of Charge Service for 1 Student only and is valid for eligible ECC STUDENTS studying on the Perth Metro Campuses – at either Joondalup or Perth City ONLY and for travel in the Perth Metropolitan area.
You must be a New ECC International or a relocating domestic student to be eligible for this free service.
This service covers destinations within a 45 km radius of the airport. This free transfer includes transportation for up to two pieces of luggage per guest. Additional luggage or kilometers may require a vehicle upgrade/ additional charges.
Maximum wait time to be 90min for international arrival and 45min for domestic arrivals starting from flight arrival time. After that, no show/Clear charge or to be charged at $1.10/minute for waiting. (If instructed)
If you are traveling with non-student friends and family, they are also able to travel with you for a fee which will be quoted to you once all details have been supplied. You may need to provide your Credit Card Details to have this additional fee charged.
If more than 1 student requires transport and wishes to travel with you, each student must submit their own form individually along with the required documents.
Important
- If you cannot make contact, please leave a message with your Number by Email or WhatsApp.
- If you do not have a current mobile, please ensure you are contactable via EMAIL at all times.
- If you CHANGE or MISS YOUR FLIGHT, you should notify TOWN CARS AUSTRALIA immediately, otherwise we will still send the Driver and will need to Charge you the Full Cost.
- If you let us know of any changes in advance, we will in turn let you know if we are able to meet your new flight
- Note : We are unable to give a refund if notification is given with less than 24 hours in advance and if we are unable to cancel the driver in time.
- If you miss a connecting flight En-Route through no fault of your own please urgently inform TOWN CARS AUSTRALIA of YOUR NEW FLIGHT ARRIVAL DETAILS and we will make every effort to change your pickup to suit.
We look forward to hearing from you again soon.
ECC Reservation
If you do not hear from us within 24 hours, please check your SPAM and WhatsApp at +61430207779 or mail at towncarsaus@outlook.com
For all Enquiries on the Day of Your Arrival please Call Vishal as Your FIRST Contact on MOBILE 0430207779
WhatsApp:
+61 430207779
Email:
towncarsaus@outlook.com
MEETING POINT
Frequently Asked Questions (FAQs)
Eligibility & Booking
The complimentary, one-time airport pick-up service is available to eligible new international students commencing their studies at Edith Cowan College (ECC). Students must meet the university's eligibility requirements and complete the booking process before arriving in Perth.
You can arrange your airport transfer by completing the ECC Airport Pick-Up Booking Form.
Please ensure that all required information is accurate and that supporting documents are attached before submitting your booking request.
Your booking must be submitted at least 3 days (72 hours) before your scheduled arrival in Perth.
We recommend booking as early as possible to allow sufficient time for processing and confirmation.
You must provide the following documents when submitting your booking:
- Confirmation of Enrolment (CoE) from Edith Cowan College.
- Flight booking confirmation or itinerary showing your arrival details in Perth.
Please ensure your personal details and flight information are correct.
Once your booking has been processed, you will receive a confirmation email containing your airport pick-up details.
Please check your inbox, including your spam or junk folder. If you do not receive confirmation, contact our support team at bookings@towncars.net.
Airport Arrival & Driver Meeting
We provide airport pick-ups from both international and domestic terminals at Perth Airport.
Please ensure you provide the correct flight number and arrival terminal when making your booking.
Your driver will generally be ready to meet you approximately 45 minutes after your flight lands.
Immigration, baggage collection and customs clearance may take between 45 and 60 minutes, depending on passenger traffic and airport conditions.
Your driver will be waiting in the airport arrivals hall, holding a sign displaying Edith Cowan College (ECC).
Please look for the ECC sign after completing immigration, customs and baggage collection.
If you are unable to locate your driver, please contact our airport transfer support team immediately.
Phone / WhatsApp: +61 430 207 779
You may also proceed to a TELSIM counter in the arrivals hall and wait there while we coordinate with your driver.
Please do not leave the airport or arrange alternative transport without first contacting our team.
Your driver will wait for up to 90 minutes from your flight's actual arrival time.
If you experience delays with immigration, baggage collection or customs clearance, please notify us as soon as possible so we can assist with your arrangements.
If your mobile network is unavailable, you can connect to the complimentary Perth Airport Wi-Fi.
Once connected, contact your driver or our support team through WhatsApp or email.
WhatsApp: +61 430 207 779
Email: bookings@towncars.net
We recommend arranging your mobile connectivity before travelling or purchasing a SIM card after reaching your destination.
Buying and activating a SIM card at the airport may take 30 minutes or longer, potentially delaying your transfer and affecting other scheduled pick-ups.
Flight Changes & Special Arrangements
We monitor flight arrivals in real time and adjust your pick-up arrangements according to your flight's updated arrival time.
For significant delays or changes to your flight itinerary, please notify our team as soon as possible.
If you miss your flight, your flight is cancelled or your travel plans change, please inform us immediately.
Provide your updated flight number, arrival date and expected arrival time so we can make every effort to reschedule your airport pick-up.
Phone / WhatsApp: +61 430 207 779
Email: bookings@towncars.net
Yes. Town Cars Australia provides airport transfer services 24 hours a day, 7 days a week, including weekends and public holidays.
Whether your flight arrives late at night or early in the morning, your pick-up can be arranged according to your confirmed booking.
Yes. If you require a specific pick-up time, please mention this when submitting your booking.
We will do our best to accommodate your request, subject to driver scheduling and availability.
We recommend notifying us in advance if you need to coordinate your arrival with your accommodation provider or host.
Yes. If your accommodation or destination address changes, please inform us as early as possible.
We will update your transfer arrangements wherever possible. Last-minute changes may be subject to service availability.
Destinations, Passengers & Luggage
There is currently no fixed distance limit for eligible airport transfers. However, your destination must be within our serviceable area.
Please provide your complete drop-off address when booking so we can confirm whether your destination is covered.
Yes. Destinations located more than 45 km from Perth Airport may be covered, provided they fall within our serviceable area. Additional charges will apply for transfers beyond this distance.
Please confirm your destination when booking so we can make the necessary arrangements.
Yes. Friends or family members may accompany you, although additional charges may apply for passengers who are not eligible for the complimentary ECC airport transfer.
If your accompanying friend is also an eligible new ECC student, they must submit a separate booking form.
Please inform us of the total number of passengers in advance so we can arrange a suitable vehicle.
Each student is permitted the following standard luggage allowance:
- 2 suitcases
- 1 carry-on bag
Additional, oversized or special luggage will incur extra charges.
If you are travelling with extra baggage, please notify us before your arrival so we can arrange a suitable vehicle.
Contact & Assistance
Our support team is available to assist with airport pick-up bookings, flight changes, driver coordination and other transfer-related enquiries.
Phone / WhatsApp: +61 430 207 779
Email: bookings@towncars.net
ECC Airport Pick-Up Booking Form: https://towncars.net/ecc/
Service Availability: 24 hours a day, 7 days a week.
If you require urgent assistance upon arriving at Perth Airport, please contact us using the phone or WhatsApp number above.
Covid Safety Requirements
Please ensure you check and adhere to the current requirements on the date of your arrival for entry into Perth, WA. As these change on a regular basis and even daily, please ensure you are prepared with your own masks and check the latest requirements for wearing of masks, quarantine etc. Please also ensure you have your “SAFE WA” App downloaded on your phone as you will need to log in upon arrival at Perth Airport.